Missed the update tricolor tv

I paid 1200 rubles for the “One” service. I called my daughter and asked to turn on the TV and the receiver, the software update sign appeared, the daughter pressed cancel. The channels showed only a week and the sign on paid channels began to appear: There is no access to viewing. To resume viewing, you need to pay for the service One. (Error 10). There is no money in my account. A single service is written to manage services until 09/29/2016. What did I do? I tried to update via satellite. After disconnecting from the network and turning on the window with no update appears.

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