How to unload the program?
When the program starts to hang and does not respondto the actions of the user, then the only way out in this case is to unload it, because it is very difficult and long to find out the reason for this behavior. However, before you download the program, you need to find a utility called "Task Manager" on the Windows system, which will greatly simplify the work.
Unload the program
As a rule, the task manager program is calledone of the following ways: by pressing the keyboard shortcut Ctrl (left) + Shift (left) + Esc or Ctrl + Alt + Delete. In addition, the utility is easily launched through the context menu of the taskbar. You just need to right-click on it and select the item with the same name.
After that a dialog box should appear in thewhich will open the "Applications" tab. In it it is necessary to allocate the hung application. It will be easy to do, because it will be marked "Not responding". Then, in the context menu, select the "Go to processes" tab. Call the context menu by right-clicking the mouse. In the "Processes" tab there is nothing to do, because the necessary item will already be highlighted, you just need to right-click and click "End Process". In the new confirmation window, you must answer "Yes". After that, the frozen program will be closed automatically. You should try to start it again, and if it still does not react to your actions, it is better to reinstall it, in other words to delete and reinstall it.
Delete the program
In the "Start" menu, select "PanelManagement "where in the appeared window it is necessary to click on an icon" Installation and removal of programs ". In the list that opens, you need to find the utility you need, highlight it and click the "Replace / Delete" button. After that the confirmation window of the current operation should appear with the question "Do you really want to delete?". It must be answered positively. After the program has been uninstalled, it is recommended that you restart the computer. And then the remote utility can be installed again. Now you know how to unload the program and what to do if it does not help.