Does not hold the phone charge

Hello everyone, I relatively recently bought a new phone Xiaomi Mi 5X in Moscow, but for the last couple of days he completely stopped holding a charge, after disconnecting from the charger, it can take just 20-30 minutes and that's all, you need to charge again. Tell me what's the problem?
There are 7 answers
Galina
Galina
Answered on February 10 19:41
I, too, had something like this, but it wasn’t a half hour charge that lasted but an hour and a half. It turned out that the charger was faulty, had to be replaced and after that everything worked perfectly. Just in case you can show someone from your acquaintances or friends, men usually understand such matters.
Best
Dance
Dance
Answered on February 10 20:05
First of all, you need to check information on battery consumption, you can find this option in the settings, and really try to charge the phone from another charger, and if you don’t see any changes, you will have to take the phone to the service. Prices of course may vary, but for example, about here, look at how much Xiaomi repair costs in Moscow
Best
Anastasia Anisimova
Anastasia Anisimova
Answered on February 10 20:14
Ask better from familiar contacts of proven masters, otherwise I once carried my phone to the first service, which was not far from my house, so I was ripped off at such a price, they say you need to change a lot ... And then after a while from a friend I learned that in fact, my problem is not so terrible, but I just fell for an unscrupulous foreman, who, seeing that I don’t understand anything about it, decided to profit.
Best
ElenaK
ElenaK
Answered on February 12, 18:34
And if you just replace the battery, buy a new one.
Best
Natalia91
Natalia91
Answered on April 3 03:05
You can only tell the master. Go to the service.

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